SMARTASSIST™
Supervisory condition requires investigation.The platform detected equipment behavior inconsistent with the expected operating sequence.
Multiple independently observed conditions did not agree with the expected equipment state.
Review the indicated equipment area and follow the manufacturer's approved inspection and troubleshooting procedures.
From fault code to understanding.
Technician-facing intelligence built on structured equipment evidence.
SmartAssist is designed to explain diagnostic events in clear language without exposing or altering elevator safety-control logic.
Deterministic first. AI second.
AI does not decide whether an elevator is safe to run.
Vertical Intelligence uses deterministic industrial logic for equipment supervision and event generation. AI can then work with that structured evidence to help a technician understand what happened, why it was detected, what area should be investigated, and what information is relevant to the diagnosis.
Defined safety boundaries for each VI function.
Vertical Intelligence combines supervisory diagnostic applications with safety-function development such as UCM Protection. Supervisory applications do not replace code-required elevator safety devices. UCM Protection is intended to perform a defined protective function only after the final implementation satisfies the applicable code, testing, certification and listing requirements.
Where supervisory outputs are implemented, their application must be engineered, validated and installed appropriately for the specific elevator system and applicable requirements.
SmartAssist™ and other AI functionality are advisory and are not used as safety-control decision makers.